Invoice
& Payment Policy.

Stokeshire issues invoices electronically through Squarespace. All invoices are sent to the email address on file and are legally binding under the U.S. E-SIGN Act and Wisconsin UETA. Digital receipts serve as executed copies of your agreement.

Invoices are issued at the following points in the placement process:

• Reservation invoice — issued at the time of waitlist enrollment; covers the $500 deposit + applicable tax
• Formation invoice — issued when Doodle School or Bootcamp is added to your program
• Balance invoice — issued following Puppy Selection Day; covers remaining placement balance, transport, and any add-ons
• Lifestyle Store invoices — issued automatically at checkout for product orders

It is the client's responsibility to ensure their email address is current and that invoices from hello@wisconsindesignerdoodles.com are not filtered to spam. Non-receipt of an invoice does not extend payment deadlines.

Stokeshire accepts the following forms of payment:

• Credit and debit card — Visa, Mastercard, American Express, Discover (processing fee applies; see Section 03)
• Klarna — split into four interest-free installments, or financed over time; available at checkout on eligible invoices
• ACH / bank transfer — available on request for balances over $1,000; no processing fee
• Cash — accepted in person at Stokeshire at the time of pickup; exact amount required

Personal checks are not accepted. Payments submitted by methods not listed above will not be considered received and do not satisfy invoice deadlines.

• Reservation deposit ($500 + tax) — due at the time of waitlist enrollment; reservation is not confirmed until payment clears
• Formation / Doodle School fees — due in full at the time of scheduling; training does not begin until payment is received
• Placement balance — due no later than 72 hours after Puppy Selection Day; failure to pay forfeits placement and deposit
• Transport fees — included in the balance invoice; due with the placement balance
• Lifestyle Store orders — charged at checkout; orders do not ship until payment clears

All deadlines are based on Central Time (CT). Payments received after a deadline are treated as non-payment regardless of time zone differences.

Failure to meet a payment deadline results in the following without further notice:

• Your reserved placement is released to the next eligible family on the waitlist
• All funds paid to date — including the reservation deposit and any formation fees — are forfeited with no refund or credit
• Your position on the waitlist is voided; re-enrollment requires a new reservation deposit

Stokeshire is not obligated to provide payment reminders beyond the invoice itself. It is the client's responsibility to meet all deadlines as stated. Extensions are not available except at Stokeshire's sole and written discretion.

Klarna is available at checkout on eligible invoices and allows the total to be split into four interest-free installments, or financed over a longer period. Klarna's own terms, credit approval process, and payment schedule govern the financing arrangement directly between you and Klarna.

Regardless of your Klarna installment schedule, your full balance with Stokeshire must be settled before your puppy's go-home date. Klarna payment delays or disputes with Klarna do not extend Stokeshire's payment deadlines or affect our forfeiture policy.

If you believe an invoice contains an error, contact us at hello@wisconsindesignerdoodles.com within 48 hours of receipt with a description of the discrepancy. We will review and, if warranted, issue a corrected invoice promptly.

Disputing an invoice does not suspend or extend the payment deadline. If a correction is confirmed, any overpayment will be applied as a credit toward your balance or refunded to the original payment method within 5–10 business days. Stokeshire does not issue refunds for accurately billed amounts.

Invoice corrections are issued in writing only. Verbal agreements regarding billing adjustments are not enforceable.

By submitting payment, you agree not to initiate a chargeback or payment dispute through your financial institution in contradiction of these terms. Stokeshire maintains timestamped records of all invoice acknowledgment, policy acceptance, and payment receipt.

In the event of a chargeback, Stokeshire reserves the right to submit all documentation to the payment processor for rebuttal, pursue recovery of funds — including fees and damages — via small claims court or collections, and permanently revoke your access to the Stokeshire program.

All disputes are governed by the laws of the State of Wisconsin, jurisdiction of Taylor County, WI.

A digital receipt is emailed automatically following each completed payment. This receipt serves as your proof of transaction and, where applicable, as a digitally executed copy of your agreement under the E-SIGN Act and Wisconsin UETA.

Copies of prior invoices and receipts may be requested by emailing hello@wisconsindesignerdoodles.com. Requests should be made within 12 months of the original transaction. Stokeshire retains payment records in accordance with applicable Wisconsin record-keeping requirements.

For billing questions, invoice requests, or payment assistance, contact us directly:

• Email: hello@wisconsindesignerdoodles.com
• Phone: 715-570-5718
• Mail: Stokhaus Media, LLC dba Stokeshire Designer Doodles · W4954 County Rd O · Medford, WI 54451

Related documents: Deposit & Refund Policy · Terms of Service · Health & Liability Waiver · Legal Index