Puppy Reservation Agreement
Puppy Reservation Agreement
Puppy Reservation & Placement Policy
How reservations, selection, and placement work at Stokeshire:
At Stokeshire Designer Doodles, we believe exceptional matches happen when clarity and commitment come first. Our Puppy Reservation Agreement is designed for families who are ready to move forward thoughtfully and responsibly.
Reservation Fee — $500 + tax
A $500 reservation deposit secures your intent to proceed with adoption and places you in line for immediate or upcoming puppy placement, depending on availability.
This deposit is applied toward the final purchase price of your puppy
It reflects a shared commitment to ethical breeding, responsible planning, and fair placement
Reservation deposits follow our standard Deposit, Refund & Transfer Policy
What the Reservation Does — and Does Not Do
What it does:
Confirms your seriousness and readiness to adopt
Holds your position for quick placement when a puppy is offered
Allows us to schedule your Puppy Pick Day or virtual selection promptly
What it does not do:
Guarantee a specific puppy
Create a refundable “holding period”
Pause training timelines or placement schedules
Decision & Placement Expectations
When a puppy is offered to your family, we’ll guide you through temperament insights, observations, and professional recommendations to help you decide with confidence.
If you choose to pass on an offered puppy, the reservation deposit is not refunded. Transfer eligibility, if applicable, follows the same policies already in effect for all waitlist reservations.
This structure allows us to:
Protect fairness for all families on the waitlist
Avoid delayed decisions that impact puppy development
Maintain consistent care, training, and placement timelines
Why This Matters
Holding a puppy removes that puppy from availability, redirects staff time, and impacts training and care planning. Our reservation structure ensures that every placement is intentional, ethical, and respectful—to families, puppies, and the program as a whole.
Ready to Proceed?
By placing a reservation, you’re taking an important step toward welcoming a thoughtfully raised Stokeshire puppy into your home.
If you have questions before reserving, we’re always happy to help you decide whether now is the right time.
Puppy Reservation Agreement
(Post–Selection Day Holds)
At Stokeshire Designer Doodles, some puppies remain available after Puppy Pick Day. When this happens, we offer a short-term Puppy Reservation Agreement for families who are seriously considering one of these available puppies and would like to meet or learn more before completing adoption.
This option exists solely to support thoughtful, timely placement of puppies who were not selected during initial waitlist appointments.
Reservation Fee — $500 + tax
A $500 reservation deposit temporarily reserves a specific available puppy for your family.
The puppy is removed from public availability during the reservation window
The deposit is applied toward the final purchase price if you proceed
All reservation deposits follow our existing Deposit, Refund & Transfer Policy
This is the same reservation structure used throughout the Stokeshire program—no special exceptions.
What This Reservation Is For
This reservation option is intended for:
Puppies that were passed over on Selection Day
Families who would like to meet the puppy or review details before finalizing adoption
Short, intentional decision-making—not extended consideration
Reservation Window
The puppy is held for up to 48 hours
During this time, no other family may reserve or purchase the puppy
A virtual or in-person meeting may be scheduled during this window, if applicable
If checkout is not completed within the 48-hour reservation period, the puppy may be released to the next interested family.
Important Clarifications
This reservation does guarantee temporary exclusivity for the specific puppy
This reservation does not create a refundable trial period
Passing on the puppy does not result in a refund
Reservation deposits remain subject to all standard non-refund and transfer terms
Training timelines, pricing, and placement expectations are not paused during a reservation.
If You Decide Not to Proceed
If you choose not to move forward with adoption:
The reservation deposit is not refunded
Transfer eligibility, if applicable, follows the same policies already in place for all reservations
The puppy will be offered to the next family
This structure ensures fairness to other families while protecting the puppy’s continuity of care and training.
Why We Do It This Way
Holding a puppy—even briefly—affects:
Placement timelines
Training schedules
Staff planning and care routines
Our reservation agreement ensures that every hold is intentional, ethical, and respectful of the puppy, our team, and other waiting families.
Ready to Move Forward?
If you’re considering one of our available puppies and would like to reserve time to meet or review details before finalizing adoption, this agreement allows you to do so with clarity and confidence.
If you’re unsure whether this option is right for you, we’re always happy to talk it through.
Proceso de Reserva
¿Cómo puedo reservar un cachorro?
Para reservar un cachorro, solo avísanos cuál es tu elección y envía la tarifa de reserva de $100. Entonces apartaremos el cachorro exclusivamente para ti hasta que se complete la llamada virtual.
¿Qué sucede después de pagar la tarifa de reserva de $100?
Una vez pagada la tarifa, el cachorro será marcado como reservado y no estará disponible para otros compradores. Coordinaremos contigo para agendar una reunión virtual y ayudarte a tomar tu decisión final.
¿Por cuánto tiempo mantendrán reservado el cachorro para mí?
Mantendremos reservado el cachorro hasta por 48 horas para darte tiempo de completar la llamada virtual y tomar tu decisión.
¿Puedo cambiar de opinión y reservar otro cachorro en su lugar?
Lamentablemente, la tarifa de reserva está vinculada al cachorro específico que seleccionaste. Si deseas reservar otro cachorro, se requerirá una nueva tarifa de reserva.
Política de Reembolsos
¿Cómo solicito el reembolso del 50% si decido no continuar con el cachorro?
Si después de la llamada virtual decides no avanzar con la compra, solo avísanos y procesaremos un reembolso de $50 para ti.
¿Cuánto tarda en llegar mi reembolso?
Los reembolsos suelen procesarse en un plazo de 3 a 5 días hábiles, dependiendo de tu método de pago.
¿La tarifa de reserva se puede transferir a otro cachorro o servicio?
No, la tarifa de reserva no es transferible y solo aplica al cachorro que reservaste originalmente.
Detalles de la Llamada Virtual
¿Cómo programo la llamada virtual?
Te enviaremos un enlace para que elijas el horario de tu llamada virtual una vez confirmada tu reserva.
¿Qué pasa si pierdo la llamada programada?
Si pierdes la llamada, por favor contáctanos para reprogramarla dentro del período de reserva de 72 horas. Haremos lo posible por adaptarnos, pero si no se toma una decisión dentro de ese plazo, el cachorro volverá a estar disponible.
¿Puedo reprogramar la llamada virtual si es necesario?
Sí, con gusto la reprogramamos siempre que sea dentro del periodo de reserva de 72 horas.
¿Qué puedo esperar durante la llamada virtual?
Durante la llamada te presentaremos al cachorro, responderemos tus preguntas y hablaremos sobre su temperamento, salud y compatibilidad con tu familia.
Disponibilidad de Cachorros
¿Alguien más puede comprar el cachorro durante mi período de reserva?
No, una vez que hayas pagado la tarifa de reserva, el cachorro quedará apartado exclusivamente para ti durante las 72 horas.
¿Qué pasa si no tomo una decisión al finalizar el período de reserva?
Si no tenemos noticias tuyas dentro de las 72 horas, el cachorro se pondrá nuevamente a disposición de otros compradores y la tarifa de reserva no será reembolsada.
Otras Preguntas
¿La tarifa de reserva se descuenta del precio total del cachorro?
No, la tarifa de reserva es independiente del precio del cachorro y ayuda a cubrir el costo administrativo de mantenerlo apartado.
¿Qué pasa si no estoy satisfecho con el cachorro durante la llamada virtual?
¡No hay problema! Si decides que el cachorro no es el adecuado para ti, puedes declinar y te reembolsaremos el 50% de tu tarifa de reserva.
¿Puedo ver varios cachorros durante la llamada virtual antes de decidir?
No, la tarifa de reserva aplica para un cachorro específico. Si después deseas considerar otros cachorros, podremos hablar sobre su disponibilidad tras tu reserva inicial.
¿Qué opciones tengo si el cachorro que reservé deja de estar disponible por circunstancias imprevistas?
En el raro caso de que esto ocurra, te avisaremos de inmediato y te ofreceremos un reembolso total de tu tarifa de reserva o la opción de aplicarla a otro cachorro disponible.